Difficulty connecting to or during a Live Class/Webinar

Technology can be tricky sometimes. Here's how we suggest handling any difficulties surrounding your live class or webinar.

Written by Aaron-Spencer
Updated over a week ago

Custom Fields explained

Capture useful information from your learners upon sign-up.

Written by Aaron-Spencer
Updated over a week ago

Difficulty connecting to or during a Live Class/Webinar

Technology can be tricky sometimes. Here's how we suggest handling any difficulties surrounding your live class or webinar.

Written by Aaron-Spencer
Updated over a week ago

How to search for your courses?

A simple tip that will reduce your search time

Written by Lulu Dermeche
Updated over a week ago

How to change your bank card details

Remove an existing card and/or add a new one, to continue paying your HowNow subscription.

Written by Aaron-Spencer
Updated over a week ago

How to add existing learners to another course

Ensure that your learners can experience a new or existing course by adding them, quickly and easily on the back-end

Written by Aaron-Spencer
Updated over a week ago

How to join your school and course from an email invitation

Learners can easily join a school and course with the click of a button

Written by Aaron-Spencer
Updated over a week ago

Using Facebook Pixel to track analytics and more

Keep an eye on your conversion rates and site visits that come from Facebook by integrating your Facebook Pixel account

Written by Aaron-Spencer
Updated over a week ago

Using Google Tag Manager to track analytics and more

Keep an eye on your conversion rates and site visits to your school by integrating your Google Tag Manager account

Written by Aaron-Spencer
Updated over a week ago

Resetting your password

Have you forgotten your password? This article looks at how to reset your password quickly and safely.

Written by Aaron-Spencer
Updated over a week ago

How to bulk-upload learners

Save time by uploading multiple learners at once

Written by Aaron-Spencer
Updated over a week ago

How to cancel your subscription

Sad to see you leave ;(

Written by Lulu Dermeche
Updated over a week ago

Understanding Reports

Viewing statistics and data of your learners' study habits and course engagement is important, so let's look at the meaning behind it all.

Written by Aaron-Spencer
Updated over a week ago

How to Delete a Learner / Cancel their Subscription

Manage your Learners

Written by Lulu Dermeche
Updated over a week ago

How to edit your Instructor Profile

Written by S Sid Ahmed
Updated over a week ago

How to message a Learner

Written by S Sid Ahmed
Updated over a week ago

How to Replay a Live Class / Webinar?

Rewind and restart!

Written by Lulu Dermeche
Updated over a week ago

How to Manage the User Access?

You're not alone in this?

Written by Lulu Dermeche
Updated over a week ago

Enabling Notifications

Manage the email notifications you would like to receive

Written by S Sid Ahmed
Updated over a week ago

Adding Users

Add new instructors to your school

Written by Nelson Sivalingam
Updated over a week ago

Adding Learners

Add learners manually to your school

Written by S Sid Ahmed
Updated over a week ago

Viewing Learner Information

View your learner's activity and progress on your school

Written by Nelson Sivalingam
Updated over a week ago